Crewe physio leads acupuncture training across ten clinics

April 30, 2026

Business

Physiotherapists across a large network of clinics are on point with delivering acupuncture after a comprehensive training programme led by Crewe clinician Ben Ratcliffe.

Ben, Clinic Manager at the True Physio group, has upskilled 14 physiotherapy colleagues across the firm’s network of ten clinics including Beam Heath Way, Nantwich and Crewe Business Park.

He said: “Having acupuncture available across all of our sites is a real step forward for our patients.

“It means we can offer a more complete, holistic approach to care, integrating acupuncture into wider treatment plans rather than offering it in isolation. That joined-up approach is what makes the real difference.”

Acupuncture, a treatment rooted in ancient Chinese medicine, involves the gentle insertion of fine, sterile needles into specific points on the body.

Stimulating these points, helps to reduce inflammation and trigger the body’s natural pain-relieving mechanisms.

A modern day form of Western medical acupuncture is used at True Physio to treat a wide range of conditions including chronic back, neck and joint pain, headaches and migraines, stress and anxiety, sports injuries and sleep disturbances.

Ben, a keen runner and Nantwich Tennis Club ‘A’ Team Captain, is a firm believer in the benefits having seen remarkable results, particularly in people suffering sports-related injuries.

“People sometimes think acupuncture is either painful or just a placebo, but that really isn’t the case, he added.

“Delivered properly, it’s proven to release natural painkillers and is widely-used as an alternative to opioids. It has supported many True Physio patients in their recovery as part of a wider rehabilitation plan.”

Now patients at all True Physio locations – Crewe, Nantwich, Congleton, Stoke, Stafford, Sale, Lancaster, Blackburn, Skipton and Darwen – can access acupuncture as part of their treatment.

Keith Johnstone, Clinical Director, said: “This rollout across our clinics has been led by Ben whose specialist acupuncture qualifications and experience made him the ideal person to upskill colleagues across the group.

“Acupuncture is increasingly sought after by patients who want effective, natural options alongside their physiotherapy.

“Ben’s work in training our team means every patient across our network can now benefit from it, delivered to the same high standard they would expect from any True Physio treatment.”

Rather than a standalone therapy, acupuncture is woven into the patient’s individual treatment programme, complementing physiotherapy, sports therapy, and massage to support recovery and long-term wellbeing.

The team has seen strong results, including supporting GB fencing athlete Lucy-Belle Williamson in her recovery from a shoulder injury.

Ben, who qualified from Keele University in 2015, is also one of few physiotherapists locally who can prescribe and administer injections.

For appointments in Crewe and Nantwich call 01270 361363 or go to true.physio

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